Complaints Book

At ANDREA, your satisfaction is our priority. We are committed to providing you with a transparent and trustworthy experience.

In compliance with the Peruvian Consumer Protection Code, we provide a Virtual Complaints Book where you can register any complaint or claim related to our products or services.

Returns

Register your return or repair using your email and order number through our Returns Portal here.

Andrea Lapis Lazuli jewelry set featuring a necklace with vibrant blue lapis lazuli stones and burnt silver accents.

Our signature product.

Our Customer Care Team is available to assist you.
Mon–Fri, 11am to 6pm PET (Peru Time Zone)
+51 991 277 873
M: info@andreajewellery.com
Book your virtual appointment here.

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