Returns & Repairs

At ANDREA, we want you to enjoy your jewelry with complete peace of mind.
If for any reason your piece requires a return or repair, you can easily submit your request through our online form.

Simply register your case below, and our team will carefully review the details. Within a short time, we will contact you to confirm the next steps and guide you through the process.

Returns

Register your return or repair using your email and order number through our Returns Portal here.

Andrea Lapis Lazuli jewelry set featuring a necklace with vibrant blue lapis lazuli stones and burnt silver accents.

Our signature product.

Our Customer Care Team is available to assist you.
Mon–Fri, 11am to 6pm PET (Peru Time Zone)
+51 991 277 873
M: info@andreajewellery.com
Book your virtual appointment here.

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