Complaints Book

At ANDREA, your satisfaction is our priority. We are committed to providing you with a transparent and trustworthy experience.

In compliance with the Peruvian Consumer Protection Code, we provide a Virtual Complaints Book where you can register any complaint or claim related to our products or services.

ONLINE

Our Customer Care Team is available to assist you.

Mon–Fri, 11am to 6pm PET (Peru Time Zone)

📞 +61 0404 988 767

📧 info@andreajewellery.com

💻 Book your virtual appointment here.

RETAIL

Explore our physical stores here.

Returns

Register your return or repair using your email and order number through our Returns Portal here.