Returns & Repairs

At ANDREA, we want you to enjoy your jewelry with complete peace of mind.
If for any reason your piece requires a return or repair, you can easily submit your request through our online form.

Simply register your case below, and our team will carefully review the details. Within a short time, we will contact you to confirm the next steps and guide you through the process.

ONLINE

Our Customer Care Team is available to assist you.

Mon–Fri, 11am to 6pm PET (Peru Time Zone)

📞 +61 0404 988 767

📧 info@andreajewellery.com

💻 Book your virtual appointment here.

RETAIL

Explore our physical stores here.

Returns

Register your return or repair using your email and order number through our Returns Portal here.